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Frequently Asked Questions
What are the Wristband Print areas?
The ideal wristband is not full and cluttered with images and text but clean and tidy. The optimum size for printing on a 1 inch Tyvek wristband is 18mm high * 120mm wide and for a ¾ inch wristband it is 12mm high * 120mm wide. For Fabric the size is normally 350mm x 15mm and the central 150mm is visible when the wristband is worn. For silicone the total size of an adult wristband is 202mm x 12mm. L shaped Vinyl wristbands have a print area of about 70mm x 12mm. Pplease contact us with your artwork and we will optimize for best results if you have any questions.
What Formats of artwork are accepted?
For the sharpest print results we suggest using / sending high resolution images such as in vector format; PDF, JPEG, PNG, AI. Please note that for Tyvek wristbands the design to be printed must be a darker colour than the actual wristband colour. We suggest to avoid using light colours or faded effects as this will affect the final print. All artwork regardless of size should have a plain white background.
Are wristbands numbered?
All of our Tyvek wristbands are sequentially numbered to protect against any fraudulent activity. This also gives customers the peace of mind that the wristbands ordered are unique. We also offer Tyvek wristbands with perforated ends which carry the same sequential number (ideal for use in cloak rooms or as a detachable voucher).
What forms of Payment are accepted?
We accept the following payment methods; Debit card, credit card, PayPal, bank transfer. We do not accept cash or cheques.
How fast is Delivery?
We have partnered up with Express couriers to offer a next day delivery service to all destinations within Europe. This tracked service enables us to offer real time updates on the process of your delivery and ensures that you receive the wristbands on time even when under a tight deadline. Next day delivery is not guaranteed and orders must be made by 12pm to qualify. We are not liable for any Third party courier delays outside of our control.
Can we include Barcodes Variable data?
We can include variable data such as QR codes and Barcodes on request. Please contact us for a personalized quote about this service which adds an extra layer of security to your wristbands.
Do you offer Charity discounts?
We are proud to offer a 20% discount to all charities who are hosting events and require wristbands. Apply for your charity discount by email at info@wristbandseurope.com stating the name of the charity and also the details of the event.
How much do wristband cost?
For a full price list of all products the we offer please click here
What are the payment terms?
Payment for wristbands must be received and cleared into our bank before wristbands will be dispatched. Visual proofs (where applicable) will be treated as confirmation of the design from customer. Whilst making every attempt to deliver orders according to Proofs and within requested Timeframes we are not liable for Third Party delays or errors in Manufacturing.
What is the Return policy?
If there is an error on our part in terms of a design being printed incorrectly, colours not being sent correctly, or final product not as per proof we are able to offer a refund on a case by case basis. Some customers may prefer a discount or a replacement to be sent out - depending on the timeframe. Any proof that is approved by customer is moved to production and no changes can be made after that time.